Property Owner Survey

Instructions

Thank you for taking the time to participate in this survey. Your input is valuable and will contribute to enhancing landlord platform capabilities and improving the overall experience for property owners.

Guidelines for Completion

Please respond to all questions accurately and thoughtfully.
Questions marked with an asterisk (*) are mandatory.
For multiple selection questions, follow the specified limit.
If you have not used a property management platform before, answer based on your expectations.
For open-ended questions, provide clear and detailed responses where possible.

Survey Structure

Platform Usage & Experience
Barriers & Concerns
Preferences & Features
User Feedback
Location & Contact Information

Estimated Time Commitment

This survey is designed to take approximately 5 to 7 minutes.

Confidentiality & Data Use

All responses will be treated with strict confidentiality and used solely for research and product development purposes.

Providing contact information is optional and will not be shared with third parties.

Additional Notes

Select the responses that most closely reflect your situation.
If uncertain, choose the option that best aligns with your view.
The “Other” option may be used to provide additional context.

We appreciate your time and valuable insights.

Instructions

Guidelines for Completion

Survey Structure

Estimated Time Commitment

Confidentiality & Data Use

Additional Notes

Have you used a property management portal platform before? *

How would you rate the onboarding experience with the property owner/landlord portal or platform? *

What keeps you from collecting rent digitally? (Select up to 3) *

What level of access do you have to financial data and rent flow? *

If you had a secure owner portal, what is the #1 outcome you want? *

How confident are you in the platform’s financial accuracy? *

How concerned are you about sharing financial data on an online portal? *

How often do you check maintenance status via the platform? *

What are your top concerns? (Select up to 3) *

What best describes your experience using the landlord portal/interface? *

Which access model would you prefer? *

Do you access the platform on your phone or tablet? *

From your selection, pick the top 2 “non-negotiable” features. (Select up to 2) *

Do you use any external tools in addition to your landlord platform? (Select all that apply) *

If your property manager offered a portal with your top 2 features, how likely would you try it? *

How satisfied are you with customer support or help resources? *

What onboarding would make adoption easiest? *

Does your platform assist with landlord compliance (e.g., deposits, forms, taxes)? *

What would need to change for you to consider trying it?

How do you want to receive important updates? (Select all that apply) *

Location Information

Contact Details (Optional)

Additional Feedback (Optional)